Store Policy

Customer Care

We view customer satisfaction as a necessity, and will always strive to make everything right with a customer should an issue arise. We ask that you contact us with any issue, and we'll get back to you promptly. To do so, you can email, fill out the contact form on the Shipping and Returns Page, or contact through Amazon if preferable. With either method, we will respond promptly.

Wholesale Inquiries

If you're interested in buying MatMate wholesale, whether for a dealership, rental business, or other marketplace, please contact Please be sure to include "B2B" in the subject line so I can be sure to get back to you as soon as possible.